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Technical Services Engineer - Water Treatment in San Marcos, TX at BakerCorp

Date Posted: 4/11/2018

Job Snapshot

Job Description

BakerCorp is a market leader in tank, pump, filtration and shoring equipment rentals, with a network of locations including operations in North America and Europe. Backed by a broad selection of high-quality industrial, liquid and solid-handling equipment, our exceptional team helps get our customers what they need, where they need it, on time.

The company maintains a rental fleet consisting of more than 20,000 units, including steel tanks, polyethylene tanks, roll-off boxes, pumps, pipes, hoses and fittings, filtration units, tank trailers, berms and trench shoring equipment. BakerCorp serves customers in over 15 industries including oil and gas, industrial and environmental services, refining, environmental remediation, construction, chemicals, transportation, power and municipal works. The company also works with customers to deliver a mix of products and services for a wide variety of applications that include: chemical, manufacturing, refining, construction, municipal, industrial services, environmental remediation, power generation, tank terminal/pipeline operations, transportation, mining, electronics and wastewater.

Broad Function

The Technical Services Engineer (TSE) provides technical expertise and support for the Electrocoagulation (EC) Water Treatment Technology Team.  The TSE will be responsible for set-up, commissioning/startup, field operation and troubleshooting of the EC system and related services which includes electrocoagulation, filtration and tank solid separation equipment.  This role serves as a key member of the EC Water Treatment Technology Team and takes direction from the Director of Engineering, Water Treatment Technology or Director of Operations, Water Treatment Technology.    

Essential Functions

  • Adhere to the strictest safety procedures and make recommendations for improvements when necessary.

  • Responsible for the mobilization, startup, ongoing operations, and demobilization of the Water Treatment equipment at customer location

  • Perform equipment trial runs, investigate tests, repairs and overhauls equipment and systems

  • Responsible for field operation of the EC units and other water treatment systems at customer locations to meet specific operational goals including system maintenance.

  • Troubleshoot system operation and perform corrective actions as needed including equipment repair in the field.Give feedback on problem evaluation and develop and communicate resolution.

  • Address service and warranty issues is order to trouble shoot and correct problems within a time frame that maintains satisfied customers.

  • Evaluate system performance and efficiency while considering and promoting future sales opportunities.

  • Apply engineering theory, practices, and principles to conduct root cause failure analysis investigations of equipment by working closely with manufacturing, branch personnel and vendors to understand failure modes and effects and develop mitigation plans.

  • Work closely with customer to insure key objectives are met and services are performed as specified in the project scope of work.

  • Monitor water quality parameters, read and record technical data for system operations as required for each project.

  • Analysis of current water treatment technology product line products/systems and recommend improvements.

  • New product research/analysis/recommendations for possible inclusion into Baker’s fleet of product offerings.

  • Development and design input for newwater treatment related equipment (rental and non-rental)

  • Answer technical questions from field personnel (Sales and Operations) related to EC and water treatment equipment and any other technical questions in general.

  • Provide and review equipment specifications when required and update as needed.

  • Provide technical information updates to department management for inclusion onto the intranet web site.

  • Assist branch sales representatives and Product Managers with applications analysis.

  • Analyze equipment trends, historical data, and field data to develop preventive maintenance programs that will improve the reliability of our water treatment equipment.

  • Provide technical information and/or calculations (e.g. water quality) as needed.

  • Propose and coordinate design improvements to resolve repeated problems.

  • Maintain expeditious handling and resolution of customer inquiries and complaints.

  • Metrics development and analysis to improve equipment reliability.

  • Other duties as assigned.

Additional Responsibilities

  • Provide support on various Water Treatment Technology projects as needed.

  • Support other internal customers (such as the Marketing and Operations) on an as needed basis.

  • Develop and produce engineering and manufacturing Standard Operating Procedures (SOP’s).

  • Work very closely with the EC product line leadership to resolve problems with existing equipment and develop new EC products for the rental fleet.

  • Maintain knowledge of current industry practices related to water treatment technology equipment design, maintenance, troubleshooting and operation. Identify and assess new technologies related to water treatment technology equipment and auxiliary systems.

Working Conditions

  • Working conditions include outdoor and indoor field, yard and shop locations. Working on uneven ground and near various types of equipment in all types of weather. Working underneath equipment. Exposure to the outdoors, extreme weather conditions, dirt, and fumes. Utilization of Personal Protective Equipment is necessary

  • Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

  • 70% to 85% travel for extended periods of time across the US

  • 12 hour shifts, hours are as needed for each job

Skills and Abilities

  • Essential function of mechanical systems and equipment troubleshooting. 

  • Must be able to read and understand blueprints for layout and have basic mechanical skills that is typically acquired either through school, related coursework, or previous experience

  • Working knowledge of water treatment systems and water chemistry are beneficial  

  • Should have basic understanding of electrical and mechanical systems

  • Hands-on & field oriented

  • Working knowledge of electro-precipitation, chemical-precipitation, water treatment, & separation technologies a plus

  • Excellent computer skills including Microsoft Word, Microsoft Excel, PowerPoint and Microsoft Outlook.

  • communication skills, both verbal and written.
  • Experience with Root Cause Failure Analysis (RCFA) methodologies and application to problem solving.
  • Excellent analytical, problem solving and decision-making skills.

  • Self-starter who can set goals and organize own work.

  • Able to wear and use personnel protective equipment.

Education

  • B.S. degree in Chemical, Mechanical, Electro-Chemistry or Industrial Engineering or in Engineering Technology preferred, or equivalent direct experience
Experience & Other

  • ExperiencewithAutoCADisrequired;AutoCADMechanical,MechanicalDesktopandInventor (including Finite Element Analysis) are a plus.

  • In addition, experience with electrical control systems and PLC’s are also beneficial.

  • Experience with operation of water treatment systems beneficial.

  • Knowledge and experience in the Oil and Gas fields a plus
Excellent total compensation opportunity plus competitive benefits package consisting of medical, dental, vision, life, & LTD insurance, profit-sharing, tuition reimbursement, a 401(k) program, paid vacation, paid holidays, EAP and more!

BakerCorp is a Drug Free Workplace. The Company’s pre-employment screening process includes, but is not limited to social security verification, criminal background check, and drug test. MAY be required to pass DOT physical, MVR, and/or credit history based on essential functions of the position.

BakerCorp is an Equal Opportunity Employer and all employees are treated equally and without regard to or because of race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status or medical condition. 

BakerCorp provides equal opportunity to qualified individuals with disabilities and disabled veterans. BakerCorp will provide reasonable accommodation when requested to enable completion of the online employment inquiry form, or, if desired, an alternative method of inquiry. If you need reasonable accommodation, please email humanresources@bakercorp.com for assistance.